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Can I ever lose Dema points?

Consider if a Shopper decides to improve his reputation by locking points to get a good shopper discount. In the subsequent months, the shopper hasn’t behaved that way, he has returned more products. In this case the smart contract would automatically transfer their points to the sellers involved in the transaction who have given a good shopper discount. This is a much deeper topic. Learn about it more here.

Link: Points staking and foreclosure in Litepaper